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Terms of Service

Everything Quilts has been bringing you dedicated customer service, quality products and secure online shopping since 2000. 
As quilters ourselves, we share in your passion for quality cotton quilt fabrics, unique quilt kits and pre-cut fabrics, machine embroidery and sewing notions and tools.

Easy Online Ordering
You may choose to check out as a guest or create an account - it is your choice. We accept credit/debit card payments in the form of Visa, MasterCard, American Express and Discover (no other form of payment is accepted). Billing and shipping information, including your IP address are verified and validated with credit card information for every order. Everything Quilts reserves the right to ship to a billing address, or cancel an order if necessary for any reason. Click here to view details on Shipping.

Secure Shopping Cart
Security is the highest priority at Everything Quilts and you can rest assured that your information is protected when you shop with us. When you place an order with us, you are protected with an owned Network Solutions Secure Link SSL (not shared like some other companies). The Network Solutions secure socket layer (SSL) technology, encrypts personal information, including credit card data using an encrypted link between a web server and a browser. In fact, we provide a live status of our security seal in the left/right frames on our site. You may click on the Network Solutions SSL Security Seal above for updated information regarding the status of our SSL. 
  
Everything Quilts protects credit and other information in accordance to with the payment card industry's best practice.
We work to be in full compliance and use best practices for the Payment Card Industry Data Security Standard (PCI DSS).

We Value Your Privacy
We respect your privacy - it is that simple. You have entrusted us with the following personal data and we committed to protecting your privacy and GDPR standards (European Union General Data Protection Regulation). For more information, please visit our Privacy Policy page. In the event of sale of our business or assets, your name and email address may be included with the transfer to new owners and/or similar type of business. We reserve the right to use or disclose any personal information as needed to satisfy any law, regulation or legal request, to conduct investigations of consumer complaints or possible breaches of law, to protect the integrity of the site, or to fulfill your orders/requests, or to cooperate in any legal investigation. Please visit our Privacy Policy page for more detailed information.

Newsletter List
We value your privacy and you may unsubscribe from our e-Newsletter list at any time by simply clicking on the unsubscribe link within every newsletter, or contacting us directly. Please allow up to 30 days to make the transition.

Ordering at Everything Quilts
Our fabrics and products are all hand selected by quilters, for quilters so you are assured of quality products and services. Occasionally, due to availability, we may be out of a product and we may notify you that your order was placed on a Prepaid Back Order. We reserve the right to eliminate a product, limit the number of sales items, reduce a product quantity or substitute a similar product in your order. We update our site daily, but it may occasionally happen. We are unable to combine orders that are submitted separately. Orders that are cancelled by the customer after submitting but before shipping out will be subject to a cancellation fee based on the order amount and items ordered. All information on this site, including merchandise, products and services are subject to change without notice.

We are pleased to offer you quality quilt kits and quilting and sewing supplies. Our cotton quilt fabrics are sold by the yard (36"), and pre-cut fabrics in half yards, quarter yards, and fat quarters, strips and squares. All fabrics are 100% cotton and are 38"-44" wide unless otherwise noted. 

We optimize images for accuracy on a variety of monitors and settings. However, product images depicted on this site may or may not be accurately displayed on your computer monitor. It is important to read the item description and the color description when given. In order to assist you in your fabric selection, we would be happy to supply you with one fabric swatch at no charge. Everything Quilts is not liable for incorrect pattern or kit instructions and we recommend that before starting your project, that you check the designer's website for any corrections or updates.

Everything Quilts is not liable for orders that are not submitted successfully or received to our office. For orders not received by the customer that were processed and shipped to the address as listed on the the order, the customer must notify Everything Quilts and get a confirmation response within 14 days from date of the original sales order or customer will forfeit any claim thereafter. 

Sales Tax
Orders shipped to addresses within the state of Colorado will have Sales Tax applied by Everything Quilts. Everything Quilts is not liable or responsible for applying, collecting or paying for sales tax from other states located outside Colorado. Orders shipped to other states within the USA may not be tax exempt, and you may be required to report and pay the sales tax due to to your city/state directly. Details of how to file a state sales tax or use tax return may be found on your state's department of revenue website. 

Drop Ship Items
Drop shipped items, including cabinets, chairs and accessories will be delivered to customer's location and customer is responsible for bringing items into their building and unpacking and assembly if necessary. Drop ship orders including cabinets, chairs and accessories are unable to returned or refunded. Please note that there may be additional shipment charges incurred by the customer to the delivery agent for locations that require additional service for drop ship items (this is between you and the shipping agent). All warranty or other product concerns are to be directed to manufacturer.

Exchanges & Returns
Everything Quilts, Inc., assures that our products will be delivered to you in new condition unless otherwise noted. If an order or part of an order is damaged in shipping, you must contact us within (14) days from the date of the Sale Receipt. Merchandise that is defective or damaged will be promptly replaced. 

Products that qualify for a return will require a Return Authorization # (RMA#). Customers will have (14) days from the date of your Sales Receipt to contact us for resolution - please use the contact us by replying to your order email. All Unauthorized Returns without RMA# will be returned to sender. Unless the item is damaged or defective, the customer is responsible for shipping/postage to ship the product back to us.

With the exception of damaged or defective items, all other authorized return products are subject to a 25% minimum restocking and handling fee for the returned items if received in new, unopened, and unused condition. The refund will be a Merchandise Coupon which the customer can use on a future order within 30 days. 

For club orders, the club description online specifies whether or not a club order can be cancelled or modified. Club orders that have already been shipped out are not eligible for return. Certain items that are not able to be returned include but not limited to fabric, patterns, books, CD's, DVD's, kits, thread, templates, design walls, software, note cards, batting, club items and videos.

We reserve the right to refuse an exchange on certain items. Items that have been reduced in price for any reason, are not able to be returned. In addition, products are not able to be cancelled or returned if they are included with a Special order, Pre-Order, Free Shipping order, Drop Ship order, Gift Certificate order, any type of Club order, Merchandise Coupon or any other type of Coupon applied order. All pre-orders deposits for any merchandise is non-refundable.

We do not issue refunds for coupons or certificates that were not correctly applied to an order (you will be able to see that the amount is deducted from your total prior to submitting your order) and the order is not able to be cancelled. Please contact us if you need assisting before you submit your order.

Promotions, Sales and Events
We offer our viewers and customers special promotions from time to time which may consist of merchandise coupons, gift certificates and/or merchandise in our online quilt store. Winners are notified via e-mail and have a limited amount of time in which they must reply back to us so we can send them the final confirmation. Shipping costs are the to be paid by winner unless otherwise specified by Everything Quilts. Winners must over 18 years of age and meet the following qualifications to be eligible to receive special promotions from Everything Quilts: be a resident of the USA, and agree to have name and state of residence published on this site. All promotions are subject to change without notice and will have a limited redemption period.

Fabric Clubs, Block-of-the-Month, Quilt-of-the-Month, ePattern-of-the-Month
We offer many different types of clubs at Everything Quilts. Please review the description listed for each of the clubs you are joining for specific details on the membership commitment including but not limited too, cost and duration of club, what the club includes, and if it is able to be cancelled and what is the cancellation requirement. Please note that we process clubs during the first two weeks of the month and they will promptly ship out thereafter. Please note that their may be exceptions for special events or holidays that we need to work around, or if your payment does successfully process. You will need to contact us by the last day of the current month's shipment if you do not receive it, and get a confirmation response by email from us. Please note that we may need to increase the price on your monthly club slightly based on vendor increases or shipping costs. Please note that if the tracking information for your shipment shows positive delivery to your location, you will need to contact the shipment agent to resolve it directly with them, and may need to purchase a replacement club pack if necessary. After the last day of the shipment month, Everything Quilts is not liable or responsible for claims made by customer thereafter including, but not limited to, lost, stolen or damaged shipments. Customers are responsible to keep their account information up to date and contacting us promptly to update their account prior to the 1st of the month. Late fees may be applied to any account that past due and accounts may be cancelled for billing or shipping related issues. You may also request to receive all billing & shipments at once, or in more frequent intervals if desired. 

Here what others are saying about Everything Quilts
We sincerely appreciate your business! Click here to view our Customer Testimonials

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